Testing Credits
Pouch Aware testing uses a prepaid credit system (Testing Credits), where the credits purchased are linked to your account and can be redeemed per product tested.
What are Testing Credits
All of the testing we conduct at Pouch Aware is done with prepaid credits. These are purchasable in blocks of 1, 10, 50 or 100 and are directly linked to your account. You can use them to order testing as needed.
Depending on the testing service, one or two credits are redeemable for testing on a single pouch product. Each pouch product is tested separately, so if you have multiple flavours or strengths within a range, we will count these as separate samples.
Testing Credit Pricing and Redemption
We offer Testing Credits on a sliding scale, so ordering a larger number of credits at a time lowers the cost per test, helping you manage product launches more efficiently.
- Payment for up to 10 Testing Credits can be made by credit/debit card.
- For larger packs, payment is accepted via bank transfer (instructions are provided with your order confirmation).
- Testing Credits remain valid for 1 year from the date of purchase.
Once purchased, credits are automatically allocated to your account. You can view your current balance at any time on your Account page.
How To Redeem
To redeem your Testing Credits:
Visit the testing page
Choose the analysis you want
Add it to your basket
Confirm your order
1 Testing Credit
- Analysis and Testing of 1 product
- Price per credit from £500.00 excl. VAT
Members Only!
Buy Testing Credits
Register or Login as a Pouch Aware Member to purchase
FAQ
Testing Credits will be available on your account for one year from the date of purchase. Any batch that remain unused after this period will expire.
Testing Credits will be applied to your account immediately when payment is made via debit or credit card. For payments made via BACS, testing credits will be added once the funds have been received and processed by our bank.
No, unused testing credits will not be refunded.
Credits are available only in the specified Credits listed above. If you require a custom quantity exceeding 100 Credits, please contact customer support.
Testing Credits will be displayed in your account section once you are logged in. To access this, please click the account button in the top-right corner of the website.
There is no limit to the number of Testing Credits you can purchase, however, they must be used within 1 year.
Our compliance testing service ensures that your vape products meet UK regulatory standards. Specifically, we test for nicotine strength and tank size of our device.
Yes, your product will be added to the Pouch Aware database once its compliance is confirmed.
